DACKS sporting hub Data protection
Your data, in plain English.
What we keep, who can see it and how long it stays.
Book a demo- Who can see a player's records?
- Only staff at that player's club, and only the parts their role needs. Medical detail stays with physios; shared staff views show status and approved restrictions only.
- Can one club see another's data?
- No. Every record belongs to one club, and the database itself blocks access from other clubs — not just the screens.
- Who sees safeguarding concerns?
- The club's authorised welfare staff and admins. The reporter can follow progress but never sees private notes.
- How long are messages kept?
- Chat messages are deleted automatically after 20 days.
- Do players see draft plans?
- No. Draft sessions and unannounced teams stay private until staff publish them.
- Where is data stored?
- In a secure, managed cloud database with encrypted connections. Ask us for hosting details for your data protection impact assessment.
Read our full privacy notice, or ask us a question.
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